UX (User Experience) adds visibility into the “unmanaged” network beyond your Enterprise network boundary. It gives visibility to the network connecting your users from Enterprise locations to the public cloud (Software-as-a-Service or Infrastructure-as-a-Service). It monitors end-user experience of web applications deployed in private or public cloud over any network. You can gain insight into the availability and performance of any web-based applications. You can address issues before they impact users.
There are two deployment options for UX:
For the on-premise option, you can correlate end-user experience and network information through integration with NX. This accelerates problem resolution and significantly simplifies your application performance monitoring challenges.
UX proactively monitors your websites by performing periodic active tests to collect data about your network and application performance.
The key components are:
- Agent – takes measurements while behaving as a virtual user.
- Controller in the cloud – the control and collection point for all the data acquired by the agents during measurements and tests.
- UX in the cloud or on-premise
Agents are deployed in your Enterprise network or the public Internet. There are two types of agents:
You can deploy software-based agents on-premises in your Enterprise locations. The software-based private agent is lightweight and easy to deploy. It is distributed as an Open Virtual Appliance (OVA) package and is an archive containing files conforming to the Open Virtualization Format specification. The agent OVA contains everything needed to install the platform. It deploys all necessary files and configurations. In addition, it hardens the Agent by installing firewall policies to restrict unauthorized external access. Further hardening is implemented to strengthen SSH access by prohibiting “root” user logins, use of passwords, and requiring the use of public / private keys.
Recommended Settings for:
- 50 services
vCPU 1, Memory 1GB, Disk 8 GB, NIC 1Gbps
- 50-100 services
Flavors and Support:
- Oracle VM VirtualBox
- ESXi 5.1
- Fusion 5.x
- Workstation 9.x
- Player 6.x
Agents are upgraded automatically. Upgrades occur once per release unless mission critical bug fixes or features are required.
The software-based private agent is supported on most hardware platforms. However, modern laptops have the “Suspend” feature that can interfere with the agent operations. Laptops are mobile and when you move from one location to the other, the change of IP addresses can impact the agent operations. If a laptop is used with this understanding, you can manually stop and restart the agent to resume normal operations.
You can use global agents deployed in the cloud to perform availability and performance tests outside of your enterprise. Global agents are managed by LiveAction and located in major points of presence around the world. These agents are shared among LiveAction customers.